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Frequently Asked Questions
1. I have completed my order, when can I expect it to arrive?
Usually, we ship within 3 days of the order being placed. We ship via USPS Priority Mail which takes 2-3 business days to arrive (except for international orders). If you need your order to arrive by a specific date, please be sure to indicate so in the comments section of the order form.
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2. I can't decide which items match my gown, do you have any suggestions?
We would be happy to help fulfill your needs by providing you with our recommendations. Just send us an e-mail describing the look you are envisioning and we'll gladly recommend styles that we believe will suit your vision. We want you to look and feel your best on your special day!
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3. I prefer not to use my credit card on the internet, can I still place an order?
We would be happy to take the order by e-mail and provide our address so that you may mail us a check or money order. Or, you can request an order form to be printed and mailed with the check or money order. Our e-mail address is questions@bestbridaljewelry.com
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4. I want to order but I need rush delivery, is there an extra charge for that?
If the item(s) ordered are in stock, we would be happy to expedite shipping for you for no extra charge (in most cases we are able to ship out same-day). Please indicate the date by which you must receive the order in the comments section. We ship via USPS Priority Mail which takes 2-3 business days to arrive anywhere in the US. If you need the items quicker than that, contact us for information regarding USPS Express shipping.
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5. Do the earrings come with the necklace or is there an extra charge for them?
If the item is listed as a necklace set the matching earrings are included for no extra charge.
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6. How do I become a dealer of BestBridalJewelry.com?
Click on Contact Us and send us an email asking to become a dealer. Thanks for your interest!
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7. I would like to have my order sent to a different address, is that possible?
It most certainly is. You can indicate on the order form where you would like the order shipped which can be different from the billing address. If you need to provide us with any other instructions please do so in the comments section.
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